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The service philosophy

Care, without
the performance.

The intended standard is thoughtful, personal support. The operating model is still being developed.

Two people cooking together in a home kitchen. Illustrative stock photograph, not an Almajour member or property

Around the stay

Before. During. After.

Before you arrive

The service vision includes understanding the trip, confirming practical details and explaining what is included.

While you are there

On-site support would depend on the final property and operating arrangements. No dedicated concierge is currently provided.

After you return

The vision is to learn from a stay and improve the next one, with clear consent for any preferences retained.

Two people cooking together in a home kitchen. Illustrative stock photograph, not an Almajour member or property
Illustrative photograph

What we intend

Walk in and
feel at home.

Service is meant to be the product, not an extra. These are the things we plan to build into a stay. None of them exist yet.

Planned, not yet offered

What we intend to offer.

A private host

Planned: someone who learns about your trip before you arrive and sorts the practical details.

A kitchen ready for you

Planned: the kitchen stocked before you arrive, with your preferences noted in advance.

A chef on request

Planned: an optional chef for a dinner or a weekend. Any cost would be shown first.

Arrival, made easy

Planned: help with transfers and a simple welcome. Arrangements would depend on the property.

Housekeeping

Planned: regular housekeeping during longer stays. Inclusions would be set per property.

Local experiences

Planned: optional experiences shaped by the place, booked separately where offered.

This describes what we intend to build. No service is currently provided, and final inclusions and any extra costs will be confirmed before anyone commits.

The first chapter

Stay close
to what comes next.

Explore the club. Follow the collection as it develops.

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